No Interest Loans (NILs) Client Support Volunteer
- Date Posted
- 10 July 2025
- Organisation
- Good Shepherd Australia New Zealand
- Classification
- Office and Administration
- Location
- Tanunda
In partnership with Lutheran Care, Good Shepherd Australia New Zealand, are looking for NILs Volunteers at various locations across South Australia to work with our network of organisations who offer No Interest Loans (NILs).
No Interest Loans (NILs) provide people and families access to safe, fair and affordable credit, as an alternative to pay-day lenders and rent to buy schemes. Maximum loan amounts are up to $2,000, for essential goods and services. The product has no fees, no charges and no interest.
For more information go to Volunteer with us – Good Shepherd
Or contact Shari Dare on 0459 491 935 OR shari.dare@goodshep.org.au
Key Responsibilities
- Assist with client enquiries, book and conduct face-to-face interviews with clients.
- Enter and manage client data in myNILSapp.
- Assist clients to gather required documents and complete loan applications
- Perform general admin tasks.
Preferred Skills and Experience
- Customer service experience and ability to establish rapport with clients from diverse backgrounds
- Excellent communication skills
- Strong numeric capability
- Competent in computer skills, including Microsoft Office and use of customer databases, with an ability to pay attention to detail.
Contact
- Shari Dare