Policies and processes
Policies and processes are an instruction from Council to the Chief Executive Officer on matters ranging from budget, service, strategic requirements, legislative requirements and the management of Council business.
In addition, there are internal administrative policies and processes to guide our staff, such as human resource management and work health safety.
We have adopted the following policies and processes to assist in the management of Council business, ensure legal compliance and to assist the community.
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B
C
- Caretaker Policy (105KB PDF)
- Cemetery Management Policy (194KB PDF)
- Child and Vulnerable Persons Safe Environments Policy (158KB PDF)
- Code of Practice for Public Access to Council and Committee Meetings and Associated Documents (127KB PDF)
- Code of Practice for Meeting Procedures (221KB PDF)
- Community Emergency Management Policy (74KB PDF)
- Community Engagement Policy (201KB PDF)
- Community Engagement Process (210KB PDF)
- Community Wastewater Management System (CWMS) Connection Policy (160KB PDF)
- Complaint Handling Process (157KB PDF)
- Concordia Consolidated Policy Positions (2.5MB PDF)
- Copyright Management Policy (2.9MB PDF)
- Customer Service Policy (128KB PDF)
D
E
- Elected Members Allowances and Benefits Policy (137KB PDF)
- Elected Members Behavioural Management Policy (117KB PDF)
- Elected Member Behavioural Management Process (146KB PDF)
- Elected Member Behaviour Support Policy (96KB PDF)
- Elected Members' Training and Development Policy (277KB PDF)
- Enforcement Policy (125KB PDF)
- Enforcement Process (137KB PDF)
- Enterprise Risk Management Framework (602KB PDF)
- Enterprise Risk Management Policy (264KB PDF)
- Event Management Policy (494KB PDF)
- Executive Leadership Team Performance Review Framework (483KB PDF)
F
G
H
I
K
L
M
N
O
P
R
S
- Selection of Road and Public Place Names Process (597KB PDF)
- Signage Policy (295KB PDF)
- Social Media Policy (164KB PDF)
- Sister City Relationships and Engagement Policy (219KB PDF)
- Strategic Policy Platform and Expected Behavioural Norms of the Council and its Elected Members 2022 26 (304KB PDF)
- Supplementary Elections Policy (126KB PDF)
- Supplementary Hardship for Residential Water Service Customers Policy (2.4MB PDF)